Privacy Policy

This Privacy Policy describes how NuvaKeys (operated by ASCEND SOFTWARE LLC, 212 N. 2nd Street, STE 100, Richmond, KY 40475, United States — "we", "us") collects, uses and shares your personal information when you visit or make a purchase from nuvakeys.com.

Information we collect

• Order information: name, email address, billing details and the content of your creative brief, so we can deliver your order.
• Device information: browser, IP address, time zone and the pages you view, collected through cookies and similar technologies to keep the store working and to understand how it is used.
• Project files: any brand assets, screenshots or app recordings you send us are used solely to produce your deliverables.

How we use it

We use your information to fulfil orders, deliver files, communicate about your project, screen for fraud, and — only if you opt in — send occasional updates or offers. We do not sell your personal information.

Sharing

We share data only with service providers needed to run the store: Shopify (our e-commerce platform), payment processors, and analytics tools. Each processes your data under its own privacy terms. We may also disclose information to comply with applicable laws or lawful requests.

Your rights

Depending on where you live, you may have rights to access, correct, delete or port your personal information, and to object to certain processing. To exercise any of these rights, email contact@nuvakeys.com. You can also manage cookie-based sharing on our "Your Privacy Choices" page.

Retention & security

Order records are kept as long as required for tax and accounting purposes. Project source files are retained for 90 days after final delivery, then deleted. Data is stored on Shopify's secured infrastructure.

We may update this policy from time to time; the latest version will always be on this page.